TERMS & CONDITIONS
All prices are F.O.B., and are subject to change without notice. Please verify current pricing when placing your order.
Disclaimer or Warranties
Any warranties on the products sold hereby are those made by the manufacturer, if any. The seller hereby disclaims all warranties either expressed or implied, including any implied warrantee or merchantability or fitness for a particular purpose, and PWC Fanatics LLC neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of said products.
Technical Assistance and Customer Service
If you need technical assistance with products, please send an email to ContactUs@PWCfanatics.com. If you have a problem with an order, need to check when an order was shipped, need a part number or have questions about parts applications, please email order inquires to ContactUs@PWCfanatics.com.
Coupon Codes / Promotional Offers
Coupon codes are limited to one per customer per purchase. The coupon codes has no cash value and if a return is made, customer will be credited only the amount that was paid. PWC Fanatics LLC may run promotions designed to increase sales and attract new customers. Any person that receives credits, coupons, or other benefits from PWC Fanatics LLC by using multiple user accounts or email addresses, using false names, impersonating others, or through the use of any other fraudulent or misleading conduct, shall forfeit any credits, coupons, or benefits obtained through such means, and may be liable for civil and/or criminal penalties under applicable law. PWC Fanatics LLC may modify, discontinue or revoked any coupon code or promotional offer at its discretion.
Payment through PayPal can be made with a Credit/Debit card on by customer's PayPal account. Credit Card orders must be shipped to the billing address of the credit card being used. PWC Fanatics LLC offers no credit terms.
Appropriate sales tax will be charged. All orders are subject to pricing charges per box shipped. These charges are included in addition to the normal shipping charges.
Do not return any merchandise without emailing and receiving a return authorization number (RA#). This number must be used for all returns and must appear prominently on the outside of the box. No returns are allowed on electrical parts, tools or special order items. Items returned must include all original packaging and labels in good condition. (Free of dents, tears, markings, writing of any kind, greasy fingerprints etc.) Please note the original packaging is not intended for shipping purposes. The original packaging must be packed inside of a shipping box. Returns using the original packaging box as a shipment box will be rejected. All sales are final after 20 working days from the invoice date and are subject to a 20% restocking fee. Items returned with damage or missing the original packaging will be rejected and the return will not be processed.
Standard Fulfillment / Shipping
All orders will be processed within 1 business day. Retail orders may be shipped via UPS, FedEx, or USPS (CONUS); or by other means as necessary outside continental U.S. Standard order delivery time is 5-10 business days. In some cases items may be on back-order with the manufacturer and may take longer than 5-10 business days. You will be notified by a sales representative if this is the case. If you have a question on availability of a product or need a product sooner, please email us at ContactUs@PWCfanatics.com. UPS Overnight, UPS 2-Day, UPS Saturday, UPS 3-Day and Federal Express services are available upon request for additional charges. We will be happy to assist in determining the most prompt and efficient way to get your order fulfilled.
Tires, Chemicals, Batteries and Over-sized Items are limited to Standard Ground delivery within the Continental U.S. (48 States). Additional shipping fees may apply to Over-sized Orders.
Merchandise damaged in shipping must be returned within 14 days of the invoice date. Therefore, please inspect all boxes upon delivery. All damage claims are to be reported to the freight carrier. All returns must have a Return Authorization number. Email us at ContactUs@PWCfanatics.com for a RA#
Free Shipping Orders Over $49
Free shipping offer applies only to online orders totaling over $49, using standard fulfillment/shipping method only. Offer applies only to domestic shipments within the Continental United States (48 States). Over-sized items and/or shipments are excluded from this offer. Transit time is based on shipping location and begins after processing. Processing time varies based on stock availability. Some exceptions may apply to over-sized and overweight items, as well as tires, hazardous materials and split-orders.
If your order is over-sized and does not qualify for the free shipping offer, you will be contacted by a sales representative with a shipping quote. We will not process your over-sized shipment order until we have approval on the shipping quote.
If due to product (Un)availability and upon customer request, an order is requested to have split-shipping, free shipping offer may only apply to one (1) shipment made on order. Customer will be contacted by a sales representative with a shipping quote on any remaining order. We will not process your secondary/additional shipment order until we have approval on the shipping quote
Backorders / Split Shipping
Back orders are shipped automatically if less than 30-days from original order date. We will verify, by telephone or email any back orders held over 30-days before shipping.
If due to product (Un)availability and upon customer consent, an order is requested to have split-shipping, free shipping offer may only apply to one (1) shipment made on order. Customer will be contacted by a sales representative with a shipping quote on any remaining order. We will not process your secondary/additional shipment order until we have approval on the shipping quote.
Suspicions of Fraud
In the event that fraud or suspicions of fraud are evident in orders and/or have occurred, PWC Fanatics LLC will securely hold all monies associated with the order(s) in question until identity verification can be established. If, during an attempt to verify, a dispute on a charge has incurred where a chargeback (refund) from the utilized payment method for the order is made by order of the financial institution associated with the transaction, PWC Fanatics LLC will no longer be obligated to repay monies in the form of a refund initiated by PWC Fanatics.
International orders must be pre-paid in U.S. dollars. When placing an order by mail or FAX, please include your exact shipping address and email address. This is very important. We will email a quote and a request for payment with instructions.
PWC Fanatics LLC reserves the right to cancel and refund any order.
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