All orders will be processed within 3 business days. Retail orders may be shipped via UPS, FedEx, or USPS (CONUS); or by other means as necessary outside continental U.S. Standard order delivery time is 5 - 7 business days. In some cases items may be on backorder with the manufacturer and may take longer. You will be notified by a sales representative if a product ordered is expected to ship beyond 30 days after purchase due to backorder/availability from a manufacturer. If you have a question on availability of a product or need a product sooner, please email us at ContactUs@PWCfanatics.com. UPS Overnight, UPS 2-Day, UPS Saturday, UPS 3-Day and Federal Express services are available upon request for additional charges. We will be happy to assist in determining the most prompt and efficient way to get your order fulfilled.
Tires, Chemicals, Batteries and Over-sized Items are limited to Standard Ground delivery within the contiguous U.S. (lower 48 States). Additional shipping fees may apply to oversized orders.
Merchandise damaged in shipping must be returned within 14 days of the invoice date. Therefore, please inspect all boxes upon delivery. All damage claims are to be reported to the freight carrier. All returns must have a Return Authorization number. Email us at ContactUs@PWCfanatics.com for a RA#
Free shipping offer applies only to online orders totaling over $99, using standard fulfillment/shipping method only. Offer applies only to domestic shipments within the contiguous United States (lower 48 States). Oversized items and/or shipments are excluded from this offer. Transit time is based on shipping location and begins after processing. Processing time varies based on stock availability. Some exceptions may apply to oversized and overweight items, as well as tires, hazardous materials and split-orders.
If your order is oversized and does not qualify for the free shipping offer, you will be contacted by a sales representative with a shipping quote. We will not process your oversized shipment order until we have approval on the shipping quote.
If due to product unavailability and upon customer request, an order is requested to have split-shipping, free shipping offer may only apply to one (1) shipment made on order. Customer will be contacted by a sales representative with a shipping quote on any remaining order. We will not process your secondary/additional shipment order until we have approval on the shipping quote.
Back orders are shipped automatically if less than 30-days from original order date. We will verify, by telephone or email any back orders held over 30-days before shipping.
If due to product unavailability and upon customer consent, an order is requested to have split-shipping, free shipping offer may only apply to one (1) shipment made on order.
Customer will be contacted by a sales representative with a shipping quote on any remaining order. We will not process your secondary/additional shipment order until we have approval on the shipping quote.